Effective date: July 22, 2026
This Privacy Policy explains how DarkOra.net and account.darkora.net (together, “DarkOra,” “we,” “us,” or “our”) collect, use, store, and protect information when you use our websites, accounts, products, checkout, licenses, downloads, and support services.
1) Information we collect
- Account information: email address, username, display name, authentication records, and account preferences.
- Purchase and license information: products, order identifiers, payment status, license records, device activation information, and download history. We do not need your cryptocurrency private keys or wallet seed phrases.
- Support information: ticket messages, attachments you choose to provide, and communication history.
- Technical and security information: IP address, user agent, session and authentication records, timestamps, rate-limit events, and diagnostic logs used to protect the service and investigate failures or abuse.
- Website information: pages requested, referral information, and essential cookie or session data required for login, administration, and checkout continuity.
2) How we use information
We use information to create and secure accounts; provide purchases, licenses, downloads, and support; process and verify payments; prevent fraud and misuse; maintain service reliability; comply with legal obligations; and communicate important account or product information.
3) Payments and service providers
Payment invoices may be processed by Plisio or another payment provider configured by DarkOra. The provider processes payment details under its own terms and privacy policy. DarkOra receives transaction identifiers, status, amount, currency, and related verification data needed to fulfill an order.
We may also use hosting, email, security, and infrastructure providers that process limited information on our behalf to operate the service.
4) Cookies and sessions
DarkOra uses essential cookies and session tokens for authentication, shared sign-in across DarkOra subdomains, security controls, administration, and checkout return flows. Blocking essential cookies may prevent account features from working.
5) Sharing
We do not sell personal information. We may share limited information with service providers acting on our instructions, when required by law, to protect users or the service, or as part of a legitimate business transfer subject to appropriate safeguards.
6) Retention
We retain information for as long as needed to provide the service, maintain purchase and license records, resolve disputes, prevent abuse, meet accounting or legal obligations, and enforce agreements. Retention periods vary by record type.
7) Security
We use access controls, hashed credentials and tokens, secure cookies, logging, rate limiting, and other technical and organizational measures. No internet service can guarantee absolute security. Do not send passwords, private keys, seed phrases, or unrelated sensitive data through support.
8) Your choices and requests
You may update available profile information through your account. To request access, correction, or deletion where applicable, contact us. Some transaction, security, license, or legal records may need to be retained.
9) International use
DarkOra services may be accessed internationally. Information may be processed where our infrastructure or service providers operate, subject to applicable safeguards and law.
10) Children
Our services are not directed to children who cannot legally enter into the applicable agreement in their jurisdiction.
11) Changes
We may update this policy. The effective date indicates the latest published revision. Material changes may also be communicated through the website or account service.
12) Contact
Privacy questions and requests may be sent to [email protected] or through the support center.